WD SmartWare is another great tool for recuperating access to your hard drive. To use it, open WD SmartWare and go to Help > Manage & Customize. Next, click Erase the Drive? Option found on the right panel. It brought me to a webpage on Seagate's site, where it clearly indicated the drive was initially set up to work with a Windows PC. If I wanted to use it with Mac OS or Time Machine backup (which is my intent), I'll need to format the drive for my Mac. Install the external drive software from the CD that comes with your external hard drive. Step Use the USB cable that comes with your external hard drive and plug one end of the cable into your hard drive and the freened of the free end of the cable into the USB port in your computer. Question: Q: Partitioning an external hard drive for Mac and PC I want to partition an external hard drive (3TB) into 3 even partitions. I want to use one for PC storage, one for Mac storage and the last for Mac backup. Hi SimonBoothStudios, I would suggest you to take the backup of all the files present in the external hard drive in the Mac computer and then connect it to windows 7 and format the drive and choose NTFS format and check if the issue is fixed.

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